ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 8106823899
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, providing a convenient and easy access.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the allotted time for the verification code to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means you can cash out your winnings, but not the rewards or bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes linking your Aadhar card, UPI, and saving your bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient timeframe of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to the care centre for assistance.
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